It’s wired in and the virgin box works and I can access on demand as I linked via Ethernet. As you connect the power supply to the wall and the Virgin Media Hub 4, ensure it is tightly bound. Whatever the reason for your connection problems, a Wi-Fi signal booster is an affordable solution that can help the signal from the Hub go further, giving you stronger and more. 11a/b/g/n) & 5GHz (802. No setup fee is available on all bundles, broadband & phone, and broadband only packages. You'll need your V6, its power supply, a cable adaptor, the HDMI cable, and a spanner, the remote control, and the paired Powerline adaptor and Ethernet cable. Open the Virgin Media Connect app and follow the on-screen instructions. Start the Scan (do this in every room) Scan complete. £40-100 (that’s ~4->12 months of Max Pod rental) should sort it for most customers with an average property and usage. Connect the coaxial cable to your new Hub and secure it with a. QuickStart, set up and connections. On your installation day, your engineer will arrive in a. When you download and register for the Virgin Media Connect app, and link it with your Hub 3, you can scan your home to see if you have a WiFi blackspot in a hard-to-reach room. Step 3 - Label the box – a letter came with the. You’ll find this on the base of the Hub unless you’ve changed it. If anyone finds this message and has had the same problem, ask to speak to VM's legal department. This videos will show you how to set up TP-Link RE300 range extender via WPS method. How long will the QuickStart installation take me? WiFi Hub - 30 mins. VIRGIN MEDIA (1) Show all. Posted October 28, 2017. As its literally just an access point, Superhub 3 will be managing all those DNS and DHCP requests. Here's how you can download and link the Virgin Media Connect app with your Hub 3 to give your WiFi an intelligent boost. With our free Virgin Media Connect app, you can check your speeds to see if you need a WiFi Pod, keep track of all your connected devices and loads more. Click here to learn more! Search Search. Move your router to a central spot. From there, the setup is nice and simple. This light will only appear when connecting a second pod. Prior to that, I had the old boosters which I returned to virgin media as requested. just need to plug them into a socket halfway between a strong-signal spot and a weak-signal spot for an instant signal boost. Anyway I can get a booster? I’ve searched on here but keep going round in circles. Tech treatsOnce it's all set up you can even do a bit of load balancing either using the per router SSIDs or if you go for just a single SSID by using MAC filtering. How do i get a wifi booster for free that i was promised if i requested. Up to 3 WiFi Pods if needed. It usually takes about 30 seconds. Best on a budget: Mercusys ME30 – check price. Tap Optimise WiFi now if an option. You simply plug the extender in (preferably next to your original wi-fi router for now) until a solid blue light, use your laptop to connect to the tp-link extender wifi. Our new mesh WiFi Pods plug into any normal three-pin socket in your house, and work using mesh WiFi technology instead of your electrical wiring. 4GHz WiFi. Quickstart is the quickest and easiest way to setup our services. Turn it on. Nothing. Virgin Media offers the Virgin Mesh WiFi system, which uses advanced mesh technology. To do this unplug your modem; leave it for 30 seconds and plug it back in. 2. If you’re in the UK you’ll see 'Virgin Media' in your list of available WiFi networks. Advanced Settings > Wireless > Wireless Signal > click on Disable Channel Optimization at the bottom then click on Apply Changes. Our old WiFi Boosters can help you tackle WiFi coverage problems. Go to solution. There would be a £25 non fault call out charge (it used to be £99) to do the wiring work you require. There's no official status of an orange light on the Hub 3. Tuning in. The connection light will flash orange, then red as initial set up takes place. I’ve tried changing where it is plugged in but it’s def dead. If you are struggling to decide on which type of WiFi router to use for your Virgin Media wireless setup then don’t worry, we have put together 2 categories and a bonus suggestion for you to look at. Quickstart is the quickest and easiest way to setup our services. CHECK IT OUT. Learn More. Disconnect your old Hub. Our new WiFi Max service allows you to have up to 3 pods. This has improved th. Thanks - 5186926. 0c9821507a37ee02. You need to verify that the white coax cable from Virgin Media’s wall sockets is also tightly connected to the Hub. Just tap 'Start the scan' and let the app work out if something's getting in the way of your WiFi. However they can be chargeable depending what package you on. 99 (List Price $149. Our home scan feature will guide you from room to room to carry out WiFi speed tests. Joining in. 168. You can also add WiFi Max to our M125 to M500 Fibre Broadband packs (without Volt) for. Thankfully, setting up a Wi-Fi extender is a lot easier than installing a broadband connection. Press and hold the WPS button on the larger WiFi Booster for about 10 seconds and. 168. Recycle or return your kit. 1”. 1. Tap Start the scan. Already have Boosters installed? 1. From setting up new or existing Boosters, to fixing any troubleshooting issues, here is your step-by-step guide. Once the setup is complete, your WiFi signal will now extend to cover a larger area. TIP This set-up works best if you plug both adapters into sockets in the same room. TIP This set-up works best if you plug both adapters into sockets in the same room. Virgin Media Wi-Fi now offers an intelligent WiFi pod solution for getting WiFi throughout your home. Pick a category to get started. 99) TP-Link AX3000 Wi-Fi 6 Range Extender — $104. g. Connect the booster to your Virgin router using an Ethernet cable. This pod plugs into a power socket and listens for WiFi signals from the hub. Trouble is that will affect the other. If you’re not getting download speeds of at least 20Mbps in every room with one WiFi Pod, you can request a second or third by signing in to My Virgin Media, clicking on Your Package and following the steps in the WiFi Max tab. Video guide prepared by Luqman Khanis with how to self install virgin media pod. 0. The telecoms giant has today launched 'Intelligent Wi-Fi', which offers to improve Wi-Fi speeds in hard to reach areas of the home via a free upgrade to its latest broadband. Once I’d done this I could order a booster in the app if the results were poor. Help please. 11ax. QuickStart, set up and connections. Start with the 2. Amber light on WiFi booster pod. Here are 10 very quick and simple ways to boost WiFi signal and improve the reliability of the connection between router and device. It’s only available at addresses that have had Virgin Media services in the past, so we’ll check to make sure your property is Virgin Media-ready when you make your order. Get the best WiFi experience. If not… you will be charged £5/month (note - BT charge £10/mo for their whole home wifi solution). Turn the hub back on by turning the A/C power switch into the on position (with the “I” pressed in). You need to use the Connect app to perform the Home Scan in the area where the signal is low (est) . Turn the hub back on by turning the A/C power switch into the on position (with the “I” pressed in). If the WiFi Pod’s light is double-blinking quickly and repeatedly, it’s in the process of improving your WiFi. How to set up a Wi-Fi booster. 4GHz. SpeedWhat is a WiFi Booster Virgin. Only the Hub 3, 4 and 5 have Intelligent WiFi mesh technology inside. Hi @Tanyajade90. 1. Your account. Tudor. I require a booster for our wifi router but am having trouble ordering one and being this time of year the phones are very difficult to get through on. One of these. Search Search. Wi-Fi boosters, known to Virgin Media as Intelligent Wi-Fi Pods, are. Tap Add a room, Tap the room you're in. on 07-04-2023 13:25. Dear Virgin Media Community, I just wanted to ask if anybody knows how I can add a Wifi-Booster to my current Virgin Media package? In my Virgin Media account, I was initially able to add the Wifi-booster option to my current package as part of an upgrade, however, I am unable to find this option r. Many ThanksThe Connect app lets you run a super-intelligent WiFi home scan to smooth out any snags, speed up your connection all around the house, and pause WiFi to any device when you need to – perfect for when it’s the kids’ bedtime. If you do want to invest in better equipment, you would need to get either a… (1) Mesh System, (2) Wireless router, (3) Wireless access point (4) A combination of (2,3). . How does BT Whole Home WiFi work? BT Whole Home – and similar products like Google Wifi and Tenda Nova MW3 – is a mesh Wi-Fi solution. Start the Scan (do this in every room) Scan complete. Just simply want to get a free wifi pod but cannot find how!! Help site says run the home test using the app - done that but it says the service is great!! All rather time consuming and annoying for a new c. All you need is an Ethernet cable routed to the central plac. Other Mxxx speeds pay a monthly rental fee for the Pods. If you’d like to start using mesh WiFi but have a different type of Hub, you’ll need to upgrade your Virgin. When moving from Plusnet to Virgin Media, the 2 Powerline adaptors that have a WiFi access point and offer web admin screens needed to be given new static IP addresses on the Hub 3s local LAN i. I live in a 2 bedroom flat and use Virgin Media. Or you may be quicker than average! You won’t be involved the whole time. We test harder in the lab so you can choose the right wi-fi router and extender when you shop. No setup fee is available on all bundles, broadband & phone, and broadband only packages. The Passphrases of the SSIDs must match. Learn more. Virgin Media Ireland Limited, Macken House, 39/40 Mayor Street Upper, Dublin 1. I upgraded to the Gig 1 package in May 2022. 99. . 0 or Hub 3. Average upload speed. Order before 12PM for FREE FIRST CLASS DELIVERY. The SSIDs must be the same and broadcast enabled. Tomc Posts: 65 Forumite. 2. thanks!Hi 👋 I had a Wi-Fi booster put in my garden room and it had its own WiFi network and login but it stopped working and I can’t get it working anymore. After 5 calls I am told the pod is duff and they will send another. xxx. My WiFi signal upstairs is terrible and I would like to get this sorted asap. Follow the instructions from the eero app to complete the setup of the eero network. 99. 2. Learn how to set up your Virgin Media Wi-Fi booster. set up and connections. It is a Mesh system. Try moving the disc closer to the one connected directly to your hub (router). 2 Connect the Booster to your Hub using the Ethernet cable provided. Forum Team. Elevate your router so the signal can spread more easily throughout your home. including how to order online via My Virgin Media or through the Connect app. However, their Pods are only free to customers on the 1GB, Volt (or old Ultimate Oomph) packages If so they are worth trying - they should work for you. I would be looking at a second and third wifi pod if needed. Table of. If it's feasible you may even want to consider having one router set up for just "N" WiFi and the other as "B/G/N" on the 2. The extender is shown as an available WiFi source on my devices but does not output any WiFi signal. See this _____ To address the wifi issues, VM now supply “wifi Pods” (no longer doing cheap and cheerless “boosters”). How To Use Virgin Media Powerline Adapters. 1. I believe I have the correct package to get it for free - gig1 volt package. In this article. I'm really hoping they are smart enough to get the intelligent pods I already have working with the new hub. Another option for BT customers is the TP-Link Deco M9 Plus. <link rel="stylesheet" href="/support/help/check-services/styles. That could come up in handy as Virgin continues to upgrade its speeds beyond a gigabit. Like Virgin and Sky Broadband, TalkTalk also offers a decent router, but the WiFi is serviceable, but you are better off using a dedicated router. Thankfully, setting up a Wi-Fi extender is a lot easier than installing a broadband connection. in the 192. Learn how to set up your Virgin Media Wi-Fi booster. This will connect the two devices together. 10GB boosted to 20GB) Up to £150 off a connected device such as a tablet or smartwatch when taking a new O2 Pay. You can even reboot your Hub from the comfort of your sofa. Plug your booster into a power source and connect it to your Virgin router. Setup was utterly painless, the speed improvement was massive and two rooms that were previously blackspots were instantly flooded with high-speed Wi-Fi. A broadband speed boost to the next available level (up to a max of 1Gbps) and up to 3 WiFi Pods (if needed) at no extra cost. If it is poor again after the rescan, it. Download the free Connect app for Android devices. Whatever the reason for your connection problems, a Wi-Fi signal booster is an affordable solution that can help the signal from the Hub go further, giving you stronger and more stable Wi-Fi around your home. Best JeffQuickStart, set up and connections. I made the test with the app in 2 rooms of my flat and the signal is really poor . WiFi Booster Wired Booster Install your Boosters Follow these instructions to set up your Boosters. Our WiFi Pods adapt to how and when you WiFi, and automatically tackle issues before you need to. Easily compare & choose from the best Wifi Booster For Virgin Media for you. Virgin Media engineer installation. It's fairly time-consuming process then, but with similar mesh devices costing around £100 to purchase outright, it's reasonable that Virgin only want to supply what's necessary. Wait here a day or two and a VM Mod will pick this up. So we can understand the issue and assist you, please can you expand on the issues you're having? Are your issues related to speed via WiFi? Or the range/signal itself? You can find support and advice with improving your WiFi, here. Options. The SSID must be password protected. And to help keep things ticking over, you get Intelligent WiFi service included and we’ll provide up to three signal-boosting mesh WiFi Pods (if they’re required) to extend your network – at no extra cost with Gig1 Fibre Broadband and our Volt packages. Attach the extra Booster to a power outlet in the same place as the Booster linked to the Hub. 4GHz Wi-Fi signal to the 2. The Virgin Media Hub 5 is a better router than the Hub 4. Place the booster in a central location for optimal coverage. "Set up of these isn't mega easy, the app won't let you log in as the 1* reviews on the app store say. Zyxel 1800Mbps Pass-Thru Powerline Adapter 2-port Gigabit Ethernet 2-Pack. With a pack of TA717 TP plugs, to a SG105S 5-port switch on the business end going into a Series X, Smart tv and tv box I’m maxing out at around 190mbs p/s download on the Series X. How to set up a Wi-Fi booster. And to help keep things ticking over, you get Intelligent WiFi service included and we’ll provide up to three signal-boosting mesh WiFi Pods (if they’re required) to extend your network – at no extra cost with Gig1 Fibre Broadband and our Volt packages. These devices have their own signals and can mess with your WiFi. 2) VMs Wi-Fi pods do not work with a split SSID or with Wireless Optimisation disabled. Otiboat. If the scan finds a blackspot, you can order a WiFi Booster to tackle. It's also important to keep your Hub 3 upright, with its light facing out towards the room. Hi @Jordonj1 . Virgin Media Television; For business; Webmail; Sign-in; My Virgin Media. Channel Optimisation must be left on. My only objection to Virgin Media Intelligent Wi-Fi Plus and the Wi-Fi Pods is the way they’re sold as a subscription service. So whether it's technical issues, hub problems or you need support, we’ll help you with our complete set of general help guides and answers – like our billing and payments help guides. So I went ahead with using the instructions to set up the extender 'using a web browser' ie via a laptop. This is like giving it a good old-fashioned kick up the backside. If you can set up using a Self-Install pack, but choose to use an engineer for the installation, you’ll still be charged £30 for this service. It will give you a good idea if you need to enhance your existing setup. You’ll leave the Hub alone for 10 minutes and the TV 360 box for 5 minutes, while they’re sorting themselves out. Tudor. 4Ghz or dual band wireless extenders are available from £30, buy your own dual band wireless extenders if a split SSID is your intention. Follow the instructions provided to set up your booster. My Virgin Media; Sign In; Reset Your Password; Recover Your Username; Register;. My Set-up CD hasn’t started Open Windows Explorer or My Computer on your PC and click on your CD drive (usually D) then double click on the file setup. Hub 4 and WiFi booster set up problems a week ago That is correct for boosters, but if you have the VM pods the must be setup to your new hub by VM. Hello, I recently upgraded to gigabit fibre with a Hub5 modem, and was told that if there are any areas of my house that have under 30mbps connection then I'm eligible for a free WiFi booster pod. Take the red-banded end of the 3m isolator cable and push it firmly into the Virgin Media socket on your wall. Wifi booster. uk' email address. 28 minutes ago. In my Virgin Media account, I was initially able to add the Wifi-booster option to my current package as part of an upgrade, however, I am unable to find this option recently. WiFi Booster Virgin. xxx. QuickStart, set up and connections. Support for wireless technologies. How to set up your Virgin WiFi Booster. Dave. . You may have had a monthly charge (£3/month) for the boosters so if they have been taken away make sure the charge has been removed from your account. A wireless mesh router system or a Wi-Fi extender can solve Virgin Media WiFi. The Sky hub booster doesn’t work with Virgin Super Hub and now have wifi blackspot again in the kitchen. Broadband ISP Virgin Media UK has today launched a new service called Intelligent Wi-Fi Plus, which combines improvements to the firmware of their HUB 3. After an lights have flashed on, connect the Booster to. The pods, which can be plugged in and moved to any. WiFi Max customer? Don’t forget to get the Virgin Media Connect app to use with your new WiFi Pods. If it’s not a technical issue you need help with then we’re here to support you on. (1) Mesh System, (2) Wireless router, (3) Wireless access point, (4) a pair of good quality Wifi Powerline Adaptors, or a combination of (2&3). I have a hub4 and recently joined virgin media. Virgin Media 🐐 Watch on And to help keep things ticking over, you get Intelligent WiFi service included and we’ll provide up to three signal-boosting mesh WiFi Pods (if they’re. Although it's quite compact, it still has a gigabit Ethernet port for connected wired. 11 ac) to get you speeds up to 3 times faster than the. 6 x 7 x 16. Then in Advanced>wireless signal >smart wifi - tick the disable “channel optimisation” box or “Smart Wifi” box and save settings. The most common way to protect a WiFi network is to enable the WiFi router's built-in encryption options. In order to use your own router with Virgin Media broadband, you'll need to plug your new router into your Hub, using Virgin’s kit as a modem. Move the booster to the desired location once the setup is complete. Move your router at least one metre away from objects such as televisions, wireless speakers and cordless phones. ”28 March 2021 at 7:42PM. Learn more. Virgin Media Ireland provides answers to all your WiFi questions here. How to set up a WiFi Booster. Let’s recap how to reset your booster one last time: Find the reset button: It’s usually tucked away on the back or bottom of the device. It’s a bit of magic in your pocket that lets you connect to. Category 1: WiFi Routers Step #2: Hard-Reset The Virgin WiFi Booster. This allows the range extender to connect its own 2. The Wi-Fi hardware that we recommend for Virgin Media installations. on 27-03-2023 10:41. Are you experiencing any issues with your Wi-Fi. Not sure if you have downloaded the 'Virgin Media Connect' app, which, once installed allows you to carry out a home wifi check - room by room (and you can add rooms). See the following page for details, including how to order online via My Virgin Media or through the Connect appThe new wifi pods are free if you are on the Gig1 package, or Ultimate Oomph, or on a Volt bundle, however if you are on any other package then they are £8 a month. They use your home’s electrical wiring to boost the WiFi signal in the room. Hey aesop0, Welcome to the community and thanks for taking the time to post here on the forums. Virgin Media Smart Wifi optimises itself so you always get the best Broadband Connection. Use this to change any settings relation. Virgin Media says the handout comes as its “latest customer generosity initiative” to “give households a welcomed speed boost at a time [when] connectivity is more essential than ever. 100Mbps boosted to 200Mbps) Double mobile data on all eligible O2 Pay Monthly plans (e. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. As explained in the video, all you need to do to get your hands on an intelligent WiFi Booster is use the Connect app home scan feature. 4GHz and 5GHz bands. 12 month or 30-day rolling contracts. This’ll only take a few minutes, depending on how many WiFi Pods are connected. In my Virgin Media account, I was initially able to add the Wifi-booster option to my current package as part of an upgrade, however, I am unable to find this option recently. TP-Link RE700X. If it finds a potential signal-less spot, it’ll test our broadband speed to the WiFi Hub to make sure there isn’t a problem with your network. . I need to get a booster but I cannot figure out how to get this and need some assistance! I have got a Volt M200 package. if you still have the boosters you could try reconnecting and see if the speed in the far corner of the house improves. I struggled for two days and communication with VM team didn't take me far. Boost the WiFi signal in your home by changing your router placement and adjusting settings to maximize signal strength. One of the easiest ways to boost your WiFi signal is to rethink where you place your router. Welcome to Virgin Media’s help and support page. Shop Broadband, TV and Landline Offers Broadband DealsWeak WiFi signal problems can happen with Virgin Media, especially if you have an older Virgin Media router. The article discusses what you can do to improve your Wi-Fi experience in greater detail, and will help you to decide what type of booster will suit you best. You shouldn’t need an engineer. Virgin media pod is an intelligent #wifi extender. 99. Virgin TV 360. Download and open the Virgin Telco app. Premium channels and upgrades must be kept for at least 30 days. That means that the first disc connects to your router and then the next disc attaches itself to the previous one,. What’s the problem? It could be that the booster needs a hard reset. It's worth having a look at the service as a. Buy this pair of PG 9072LG VM. That means double the mobile data on every eligible O2 Pay Monthly plan in your household. The box and cables may have been removed by the previous occupiers. TV 360 and home phone not currently available in 2022/23 network expansion areas. Premium Powerups Explore Gaming. Reposition your router. Take the smaller one first-time and plug it into one mains socket, next to the Wheel. If you are already connected to Virgin Media, but you are finding that your WiFi signal is not quite up to scratch, then be sure to check out our Virgin Media WiFi booster guide here. This lets you share your phone’s Internet connection with other phones, tablets and computers over Wi-Fi. Otherwise, phone Virgin Media on 150 from your land line, or 0345 454 1111 from any other device and select option 1. The BT Whole Home WiFi is easy to set up and can be controlled using a mobile app. While connect to WiFi, Tap I’m ready. From setting up new or existing Boosters, to fixing any troubleshooting issues, here is your step-by-step guide. It’s easy to set up, but not quite as cutting edge as the mesh networks available from other networks. Tap Add a room, Tap the room you're in. My package is: Broadband Speed. Tap Add a room, Tap the room you're in. I've had a look on our side, and it appears that the Pods are. TV. If you do want to invest in better equipment, you would need to get either a…. Start the Scan (do this in every room) Scan complete. 4GHz section on top and make sure that the network name and password match the rest of the network to ensure reliable roaming from router to extender. (note: the coaxial cable will need to be unscrewed). These prices are for new customers only. Virgin Media Black Spots (Easy Fixes) WiFi dead spots on your home network prevent you from accessing the internet, which is not only highly annoying but can also prevent you from important daily tasks like remote banking and even working from home. hub 3. Start the Scan (do this in every room) Scan complete. This promotion means you won’t pay the usual setup fee of £35. Download the free Connect app for Android devices. Virgin Media recently upgraded me to the Hub3 and my extender now does not work despite a factory reset, all the lights displayed green. Virgin Media says the service. Networking and WiFi. Encryption means that the WiFi signal is scrambled so that unauthorised computers and devices are unable to understand the data being transmitted across your WiFi network. g. To find out how to use your phone as a wi-fi hotspot, head to the interactive phone guides, select your phone’s brand and model, and search for “Hotspot”. The D-Link Eagle Pro AI E15 is a plug-in Wi-Fi extender that uses AI to steer data to the least used channels. Speeds of up to M500 – average download: 516Mbps. Step 3 - Label the box – a letter came with the. If you have the Virgin Media Connect app on your mobile phone and it detects black spots, you can use this to order WiFi boosters free of charge. Select the "WiFi Booster" option in the app. in QuickStart, set up and connections yesterday WiFi pods, one flashing blue, one flashing green in Networking and WiFi yesterday TopVirgin Media Volt can be thought of as a money-saving way to boost your existing Virgin Media and O2 mobile packages, or something to add on and save money with if you're a new customer to either or both. I'll leave it to forum staff to resolve the replacement booster - but don't get your hopes up - previous posts indicate that if your current package includes free wifi pods then you'll have no problem, if it doesn't then VM will turn round and say that you'll have to pay extra. I was advised on here last week to invest in a mesh system and put my Hub 5 in Modem mode. Whilst true (obviously) that the simple extender solution requires the extender to be able to detect the source WiFi ssid it can still work pretty well if the extender is positioned properly and that is quite easy using a free WiFi detector app on your phone. If you're looking to order a Wi-Fi Pod then you can do this via our Connect App, and I can see that @newapollo has offered some advice with a link too. Experiencing Virgin Media broadband issues? From broadband setup to slow internet problems, find everything you need to know with our broadband help & support page. No setup fee is available on all bundles, broadband & phone, and broadband only packages. £5 a month extra doesn’t sound like much, but £60 a year. Step 2 - Reuse the same box – place the old kit in the tray and the other bits (remote control, power cables) in the smaller compartments, then close the lid and secure the box shut with the red clips. Tap Add a room, Tap the room you're in. We’re so confident in this technology that we’ve launched. Since Virgin Media manages its own network, connecting your own route isn’t as simple as tweaking a few settings. If you’ve done it right, you’ll see the lights on the device starts flashing. If your device is 5GHz compatible, it will automatically pick up both the 2. Plug the adapter into a socket in the same room as the first powerline. They are free on Volt, 1GB or Oomph bundles. Please see message 2 on the following <<< pinned post >>> which details how to request the wifi pods. Billing and payments. Previously on Sky they provided a free booster that helped with wifi blackspot in the kitchen. •. Plus a broadband speed boost to the next available level of Virgin Media fibre broadband (if you don’t already have the fastest speeds you can get in your area). Dual-band, Coverage- 14,000sq. Yes, DNS and DHCP on the superhub 2. Step 4: The below default options will appear. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's. A broadband speed boost to the next available level (up to a max of 1Gbps) and up to 3 WiFi Pods (if needed) at no extra cost. xxx. Start the Scan (do this in every room) Scan complete. Broadband wifi boosters. 2. For further assistance with your Virgin Media Hub 5, you can contact Virgin Media customer support through the following channels:Virgin Media has announced two upgrades designed to boost Wi-Fi signal throughout your home for those struggling with dead zones not reached by their router. Sorry to hear that you're having issues that have led to you needing to request an Intelligent Wi-Fi pod. NETGEAR PLP1000-100UKS 1 Port,1000 Mbps, 1 Gigabit Port Powerline Adapter. Step 2: Once connected, place RE550 at the best location—without reconfiguration. I'm using one of the new wifi pods in the kitchen and have connected my TV to it via ethernet cable.